Frequently Asked Questions

You start the consultation via 247dermatologist. You upload photos of your skin complaint and answer a few targeted questions about duration, symptoms, and any medication. Within your chosen response time, you will receive a written report containing my assessment, a diagnosis or differential diagnosis, and treatment recommendations. If medically indicated, I will issue a prescription.
There are three options, depending on how quickly you want an answer:
  • Standard, within 48 hours: €39
  • Fast, within 24 hours: €59
  • Express, within 12 hours: €79
You pay a one-time fee per consultation. No subscription, no follow-up costs.
Within the chosen response time, calculated from the moment I receive your consultation. In practice, often faster. The response time is a maximum, not a target value.
Yes, if medically indicated. I write the prescription in accordance with the Dutch Medicines Act. You can redeem it at most Spanish pharmacies. The medicines I prescribe are in almost all cases also available in Spain, sometimes under a different brand name. I indicate the active ingredient in the report so that the pharmacist can assist you further.
Yes. Assessing suspicious spots is a large part of my work. With good photos, I can determine in most cases whether a spot requires further investigation or if further care is sufficient. If I am unsure whether a physical examination is necessary, I will indicate this clearly and refer you to appropriate local care.
Teledermatology does not replace a full physical examination when necessary. If I believe a physical consultation is required, I will indicate this in my report with concrete advice on where you can go, both in the Netherlands and in Spain. In that case, you simply pay the consultation fee, but you receive well-founded advice that you can use to move forward.
No. You can start a consultation directly, without a referral letter. You do not need to ask anyone for permission.
The 247dermatologist platform is certified under NEN 7510, the Dutch standard for information security in healthcare. All data is stored encrypted on European servers, in accordance with the GDPR. Your photos and consultation report are accessible only to you and me.
The consultation takes place in Dutch. If desired, I can also communicate in English, German, or Spanish. Please indicate this during the intake.
Online consultations via 247dermatologist fall outside the DBC system and are not reimbursed by the Dutch basic health insurance. Some supplementary insurance policies do cover online dermatology. If in doubt, check with your insurer. You will receive an invoice after the consultation, which you may wish to submit.
Yes. You do not need a Dutch passport or BSN. The service is intended for anyone seeking Dutch-language dermatological care, regardless of nationality or residence status.
If the advice is unclear or questions remain, you can ask for further explanation free of charge within the consultation. In the rare event that I can't do anything with your photos or complaint, you will get your money back.
Everything is open for discussion. The focus is on medical-scientific articles, but possibilities also include continuing education material, patient information, web content, promotional material, interviews, and medical-strategic communication material.
For companies, healthcare organizations, medical platforms, publishers/media and publication partners, and for other educational projects.
Every collaboration starts with a no-obligation inventory of wishes and goals.
Projects are custom-made; rates depend on content and scope and can be offered on a project basis or at an hourly rate, in consultation.
Yes, both one-off assignments and long-term collaborations are possible.
That depends on the schedule, but urgent projects are open for discussion.
Yes, from concept development to final editing and publication preparation.
Direct and personal, with short lines of communication.
Yes, consultations can take place via video call, telephone, or email. The initial inquiry is always sent via email: info@bovenskin.nl
Yes, confidentiality and professional handling of information are a matter of course.
Yes, content is tailored to doctors, patients, or business partners.
Yes, that is a possibility, for companies, colleagues, and other professionals alike.
Yes, virtually everything is negotiable upon request.
Yes. I work completely independently and with medical integrity. Collaborations are transparent and in accordance with applicable CGR guidelines and professional medical standards. Objective scientific substantiation is my priority, ensuring that the content is never influenced by external interests.
Initial contact is via email at info@bovenskin.nl.
In medical strategic issues, positioning of innovative treatments, content development, innovation projects within dermatology, and making clinical translations.
Yes, both medical start-ups and established companies can receive support from me as a sparring partner or medical advisor.
No, from life science companies to smaller companies and medical start-ups: your applications are always welcome for review.
Yes, both short-term and long-term programs are possible.
In close consultation, based on the content, duration, and complexity of the project.
Yes, strategic input can be valuable, especially in the early stages.
Yes, digital meetings are a standard option.
Yes, especially within dermatology and digital care.
Personal, flexible, and tailored to the client.
Yes, international collaborations are also open for discussion.
Yes, I am available on an hourly basis, both for groups and individuals, for half-days or full days if desired and if it fits our schedules.
Examples include advisory boards, presentations, interviews, sparring partner sessions, and more, for instance regarding the provision of medical strategic content, positioning issues, and translating clinic needs into business and product/service strategies. Everything is open for discussion.
Yes. I work completely independently and with medical integrity. Collaborations are transparent and in accordance with applicable CGR guidelines and professional medical standards. Objective scientific substantiation is my priority, ensuring that the content is never influenced by external interests.
Via info@bovenskin.nl with a brief description of the project.
Yes, I work in accordance with GDPR guidelines, both for patients and in collaboration with pharmaceutical/life science companies.